E-Commerce Business Setup in Dubai’s CommerCity Free Zone

Introducing Dubai’s CommerCity, an intelligent, quality-focused corporate ecosystem that supports innovation and cutting-edge technology

Dubai’s CommerCity is the first and largest free zone dedicated entirely to e-commerce. Its primary focus is fostering the growth of the retail e-commerce market throughout the Middle East and North Africa while placing a strong focus on innovation and technology. With the retail market expected to grow at least 20% over the next five years, there has never been a better time to form your business in Dubai’s CommerCity.

For new and ongoing enterprises, this free zone provides an all-in-one e-commerce licensing hub that offers customized company formations, e-commerce listings, and business solutions at the touch of the button. It’s designed to streamline the application process and provide the highest degree of individualized customer care.

The Three Clusters of Dubai’s CommerCity Free Zone

• Business

The Business Cluster consists of 12 modern office buildings that boast a total area of 240,000 square meters. It features technologically advanced structures and landscaping that are certified by the Leadership in Energy and Environmental Design. This cluster emphasizes sustainability by utilizing renewable energy and recycled water whenever possible. The offices here are of superior quality and come with several customizable leasing options that can be scaled to your company’s needs.

• Logistics

The Logistics Cluster consists of specialized warehouses of varying sizes designed to accommodate e-commerce businesses. These facilities also include shared multi-client warehousing that is administered on a pay-as-you-go basis. Order management techniques, quicker customs clearance procedures, and delivery services are available as part of this cluster’s end-to-end warehousing service. These units provide uncompromising efficiency by utilizing cutting-edge logistic technologies and renewable energy sources.

• Social

A broad range of food halls, cafes, restaurants, art museums, and more can be found in the Social Cluster. This sector is located in the heart of Dubai’s CommerCity and offers a great way to take a break from the fast-paced office atmosphere. It also features display rooms for businesses to display their goods to the general public and multi-purpose halls for conventions, meetings, art exhibits, and fashion events.

Each of these three clusters feature their own unique, modern designs and architectural style. This region is designed to offer a unique business environment and a complete turnkey solution for your e-commerce business. To this end, the area provides e-commerce strategy and tactics consulting, counseling on regional regulations, and end-to-end logistical solutions like warehousing and last-mile delivery. Combining this with web-based business staging arrangements, digital marketing services, photo studios, and even call centers, CommerCity is a fantastic sector that’s brimming with modern infrastructure.

Dubai’s CommerCity is also in a prime location near the Dubai International Airport, giving businesses the ability to streamline their regional shipping and overall business logistics.

Types of Licenses

• Trading License

A trading license permits the holder to import, trade, disseminate, and store products. Most retail businesses that sell third-party products will do so under a trading license.

• Industrial License

This license covers any industry involved in creating or manufacturing goods, including raw supplies, precious metals, and rare gems.

• E-Commerce

An e-commerce license gives the owner permission to trade goods and services across a web-based medium.

• Dual License

A dual license allows businesses to operate in Dubai’s CommerCity and other sectors based on a pre-defined arrangement with the Department of Economic Development (DED).

Documents Required for Business Setup

• A copy of a valid passport or visa
• Shareholder registration or incorporation certificate
• Memorandum and Articles of Association for shareholder or parent company
• Any necessary power of attorney
• Bank share capital letter

Customs Consulting

It takes more than an appreciation for business to run an international e-commerce business. The DCC offers a customs consultation service to help new companies negotiate government regulations when forming an e-commerce business in the UAE. The customs consulting service gives businesses the knowledge to easily navigate the more complex areas of e-commerce.

Frequently Asked Questions

When forming a new business for the first time in Dubai’s CommerCity, you will most likely have plenty of questions. Below, we’ve compiled a list of a few frequently asked questions to help you along the way.

What is the cost of starting a business in Dubai’s CommerCity?

The pricing for business formation in CommerCity is flexible, with multiple prices and package deals available depending on the type, activity, and size of your company.

Where can I find Dubai’s CommerCity?

Dubai’s CommerCity is located in convenient proximity to Umm Ramool and the Dubai International Airport.

What is the definition of a bonded free zone? Is Dubai’s CommerCity a bonded free zone?

A bonded free zone is a strategic trading zone established within another domestic territory. Dubai’s CommerCity is one of these bonded trading zones, with customs and import duties and other supervisory procedures subject to particular arrangements with the parent territory.

Is it necessary to start my firm with a UAE-based partner?

No! In Dubai’s CommerCity, there is no requirement for seeking local sponsorship, and foreign investors are allowed 100% ownership of their company.

What types of business licenses does Dubai’s CommerCity offer?

Dubai’s CommerCity offers several business licenses to prospective investors. These include:

1. E-Commerce License
2. Trading License
3. Industrial License
4. Service License

Form Your Company in Dubai’s CommerCity Free Zone with MSZ Consultancy!

We’re just a phone call away! Dubai’s CommerCity has already drawn many investors seeking to take advantage of the market’s enormous potential. What are you waiting for? MSZ Consultancy is here to help you form your new e-commerce business in Dubai’s CommerCity. We are the Leading Company setup consulting firm in Dubai, UAE. We have the expertise to help you navigate the application process from beginning to end, saving you time and money! Whether you’re seeking business setup in a Dubai free zone or the mainland, our experts will help you apply for licensing, securing sponsorship, and opening and managing your banking accounts. Get your company up and running in no time with our business set up specialist at MSZ Consultancy.